After you confirm a model on Spotlite, a digital contract via DONUE e-signature will be sent through the Spotlite Support Team.
Once both the client and the model have signed, the booking is considered confirmed, and cancellation from this point onward will be subject to a cancellation fee under the Terms of Service.
For detailed terms regarding booking cancellations, please refer to Article 13 of the Spotlite Terms of Service (Cancellation of Bookings).
If a confirmed booking is canceled without valid reason, a cancellation fee may apply under Article 13 of the Terms of Service: 20% of the contract amount (if canceled more than 72 hours before the scheduled shoot date) or 50% of the contract amount (if canceled within 72 hours of the scheduled shoot date), in addition to the full Spotlite service fee.