Spotlite FAQ

Our internal payment date is fixed. What should we do?

CX TEAM2026-07-21

If your company has a fixed internal payment schedule, Spotlite can accommodate it with flexibility.

While payments are normally required within 30 days from the date the settlement statement is received, the payment date can be adjusted upon request.

Once your scheduled payment date is confirmed, please inform the Spotlite Support Team in advance. We'll update the contract accordingly and assist you in processing the payment smoothly within your internal schedule.

Please note that some payment date changes may require agreement with the model, and any adjustments should be communicated beforehand.